RTI

Customer Portal

Background
Real-Time Innovations (RTI) is the Industrial Internet of Things connectivity leader helping companies improve, modernize, and secure their software. Upon signing on with RTI, customers are given access to the Customer Portal for support help, downloads, documentation, and other reference materials.

Objective
Redesign the look-and-feel of the Customer Portal

Tools
Adobe Illustrator Adobe Photoshop

Notes
  • Previous version was dated visually
  • Cumbersome user experience
  • Inefficient filtering for thousands of possible items
Approach
  • Base the redesign off of the refreshed corporate website for consistent branding
  • Provide recommendations of user interface improvements
  • Work with IT and Sales Ops on functionality
Downloads
Downloads page with advanced filtering options





Log a Case
Form to log a case

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